HELP
HELP

To get started with Recall first register for an account by choosing the “Create new account” link on the sign in page. From there you’ll be asked to enter your first and last name, your email address and mobile number, your country and then choose a password. You may also login in to Recall using social logins such as Facebook, Google+ and Twitter. After tapping submit, you’ll receive an email from “Recall Activation Code”. Once you receive the code (check your junk mail folder if you don’t receive it in a few minutes) return to the Recall app and tap “Enter Code”. Once your code is entered and confirmed you are registered for Recall!

Recall provides you three options to search for memories you’ve saved: Keyword(s), Date and Location. Let’s look at each one in turn.

Keywords

To start a keyword search tap Search (the magnifying glass icon) from the bottom toolbar. The keyword tab under Search will be chosen by default. If it is not, tap the A| icon from the tab bar. You’ll see a text box to enter your keywords. To search enter any words you associate with the memory you’re looking for. Recall will look in both the Tags you entered and also the message text (except Vault items). When you’re done, tap the blue Search button in the lower right hand corner of the screen. Recall will return a list of memories matching your search. The list will be ordered from most recent to oldest. Once you find the memory you were looking for tap it and Recall will open it in a new screen displaying all the items you stored with it including pictures and videos, audio files or documents. You may also tap and hold on a memory and it will be opened in Edit Memory mode.

Date(s)

You might also want to look for memories by date. Suppose you have a general idea of when you stored a particular memory but you’re not sure exactly. To look by date first make sure you are in Search by choosing Search from the bottom toolbar (the magnifying glass icon) and select the second tab from the left looking for the icon that looks like a calendar. When you tap the calendar icon, Recall will bring up a calendar with the current date selected by default and a list of items stored on that day. To find a memory simply tap a day which has a circle around it. The circle means you have memories attached to that date. To choose a different range of dates you can swipe the calendar from left to right to go back or from right to left to navigate forward.

Location

Doing searches by location is also very handy. To start, make sure you are in Search by choosing Search from the bottom toolbar (the magnifying glass icon) and select the third tab with the icon that looks like a location marker. By default, Recall will choose your current location (if you have location services enabled) and display a map. If you have memories attached to the your current location they will be displayed as markers on the map. You can tap any of the markers to open a memory. To look for memories not attached to your current location, simply begin typing an address like you would if you were using a mapping or GPS app. The map will display indicators of memories on the map where you saved them. Suppose you were out of town visiting a friend or relative or were on a business trip and saved a memory at the airport. You would simple enter the address or name of the location and the map will display indicators. To open a memory from the map just tap the marker and the memory or list of memories from that location will be displayed.

Recall remembers your life so the first thing you’ll want to do is start entering new memories. They can really be anything you want. You can save text, pictures, videos, audio clips, links to documents or any combination! So let’s get started.

To begin, choose “New Memory” from the bottom toolbar. Tap the icon and you’ll be taken to a screen with some fields to complete. Recall automatically fills in the date and time and also your location (if you have location services enabled). There are a number of other fields and options to choose from so let’s describe each one starting from the top of the screen.

You can also tap and hold on any date on the calendar and the "New Memory" screen will open and the date you selected will be auto-filled. This allows you to create memories for any date you like!

Tags

This is a place to enter keywords or a title for the memroy that identifies the memory you’re storing. Suppose you want to save a few pictures from a vacation as a memory. You might enter a tag like “mexico vacation 2016” or “trip, family, paris”. The tags can really be whatever you want. Don’t worry about punctuation or capitalization. The most important thing is to use words that you associate with the memory.

Favorite

At the far right side of the screen, on the same line as you entered Tags is an icon that looks like a star. If you tap this the current memory will be identified as a “Favorite” and will then be displayed in the list of items under the Favorites tab in the “Memories” (see accessing memories).

Date

The date and time are autofilled for you by Recall. Since many times we remember things based on the date we did it or thought of it, this information is attached to each memory so it can be used for recalling it later. If you tap into the date field you can change the date if you wish. You’ll also notice at the far right of the screen on the same line as the date and time is an icon that looks like a calendar. If you tap this icon you can set up an alert for this memory (see setting up alerts). The alerts will be saved to any of the calendars you can access on your phone.

Location

This field is also autofilled for you by Recall but you may also change the pre-filled location. To do this simply tap into the field on the screen and tap on the little gray X on the ride hand edge to clear the field. Next choose "keyboard" from the map header and type in your new address then tap back to map. Recall will look up the location and display it on the map. Now tap and hold on the map were you want to place a pin. Your new location will be saved.

Message

The next field is where you enter the information about your memory. It works just like entering text into an email. Tap in the area just below where “Message” is displayed and start typing. Your text can be anything you’d like. It can be a long story or a short note. Maybe it’s a note to yourself, a list of things or a link to something on the Internet. It can be as descriptive or as brief as you’d like.

Next, let’s add some additional context to your memory.

Pictures

On the same line as you see the text “Message” you’ll see an icon that looks like a camera. Tap it and you’ll have the option to take a new picture or choose one from your current saved photos (you must give Recall permission to access your library for this option). Once you’ve taken a new picture or chosen one or more pictures from your photo library click "Done" and the photo will be attached. You may attach as many pictures as you’d like.

Audio

Sometimes you might want to leave yourself a voice note, record someone talking or telling a funny story or anything really. So on the same line as you see the text “Message” you’ll see an icon that looks like a microphone. Simply tap the icon and Recall will give you the option to make a voice recording. Choose “Record” from the popup and start recording by talking just like you would if you were making a call. When you’re done choose “Stop” and if you’re satisfied select “Save”. If you’d like to start again choose “Cancel” to take you back to the beginning. You may attach as many audio clips as you’d like.

Whenever you’ve selected a memory from a search list you can edit the memory to add or subtract information. To edit, first select a memory from any list. In the upper right corner of the screen is an icon that looks like a pad and paper. Tap the icon and the memory will be opened in editing mode. All the fields may be changed including the date and location. You may also tap and hold on any memory in a list and it will automatically open in edit mode.

To edit any field simply tap into it and change the information. To remove any attached files, audio clips, pictures or videos simply tap the “x” associated with the item and it will be deleted. When you’re ready to save your changes tap Save in the upper right corner of the screen or to cancel your changes tap Cancel in the upper left corner.

To delete an item from your Recall memories simply swipe left with your finger and choose the “Delete” (the trashcan icon) option then confirm your selection.

There are two ways to Favorite a memory. The first way is to swipe left on any memory item in a list and choose Favorite (the star icon). The second option is to tap the star icon (at the far right of the text Tags) in the “Create Memory” or “Edit Memory” screens. The Favorites option is a toggle option. To un-favorite an item do the reverse of the previous instructions.

When you are in the view memory screen you'll see a share icon. Tap the share icon and you'll be presented with options to share. You can send an SMS message of the memory (without photos), an email of the information or you can choose the Recall icon and choose another user from your Contacts who is also a Recall user. To share a memory simple toggle the slider to green for any number of users you'd like to share with. The selected memory will now be accessible for the other users to view.

There are two ways to view photos attached to a memory. The first is to navigate through the photos in the view memory screen. You can swipe left or right on the photos at the top of the memory to view. The second option is to tap any photo to open the photo browser which allows you to see the full image, zoom in and also share the picture by SMS or email.

At the far right of the screen on the same line as the text “Message” you’ll see an icon that looks like a padlock. Tapping the padlock icon will tell Recall to encrypt the message text of your memory. This is called saving the memory to The Vault.

This feature is important when you want to save things like passwords or other sensitive information. When the memory is saved, anything you have entered as message text will be encrypted using 256-bit encryption. Other information related to the memory will NOT be encrypted so it’s best not to enter sensitive information in the Tags field.

Items stored in The Vault can be retrieved from Memories under the Vault tab (see viewing Vault items).

When you’re all done with your memory simply tap Save on the upper right corner of the screen. If you don’t want to save the memory and start over choose Cancel on the upper left of the screen.

The memories you’ve stored to The Vault will always be accessible in Memories under the Vault tab. When you’d like to open one of your Vault items tap it from the list. When you do you’ll be prompted to use Touch ID (if you enabled Touch ID when you signed up or turned it on in Settings) or re-enter your password to open the memory. This is an added protection to keep your most sensitive information as safe as possible.

Because the message text of your Vault items is encrypted, only the Tags you’ve applied will be included in a keyword search. Finding Vault items through a date or location search works the same as a non-Vault memory.

When you first enter a new memory Recall will ask you for permission to use your current location. If you choose “Allow” Recall will be able to enter your current location by default in the Location field of a new memory and for doing location based searches. If you choose “Cancel” when Recall asks for permission but later decide to enable this capability you can go to iOS Settings / Privacy / Location Services and tap on Recall from the list. The two options are “While Using App” and “Never”. To enable Recall to use your current location choose “While Using App”.

Sometimes when you save a memory you might want to set an alert to remind you to review the contents. For example, suppose you saved a memory of where you parked your car at the airport on a business trip and you want a reminder around the time you were scheduled to return. Or you need a regular repeating reminder to use a piece of information. It’s really up to you.

To set up or edit the alert, either when you are creating a new memory or when you are editing an existing one, tap the alarm bell icon on the right side of the screen on same line as the text “Date”. Recall will bring up a screen allowing you to choose a date and time for the alert and also how frequently you would like the alert to appear.

When you’re done setting or changing your alert choose “Save” from the upper right corner or “Cancel” from the upper left if you choose not to set the alert.